Ancra Cargo offers next business day shipping from your nearest warehouse on a selection of orders.
If there are any unexpected delays with release from our warehouse or the stock location requires additional shipping information, we will contact you to keep you informed.
We work together with trusted shipping partners to help ensure your package arrives safely and in the same condition that it left our warehouse.
All of our orders are fully insured. In order to ensure the security of your purchase, all orders must be signed for on delivery. This process reduces the potential for fraud and theft.
Shipping Rates
To calculate shipping cost, add the item(s) to the shopping cart.
Enter your information for the shipping destination – costs will be generated based on your input.
If your order is deemed to be large or bulky, we will contact you regarding the delivery of your purchase.
Local Shipping (Free and Discounted)
Local Shipping rates apply to a select number of postcodes around each of our warehouse locations in Qld, NSW, Vic and WA.Regions outside of the specified range are not eligible for Local Shipping Rates.
Enter your postcode in the postcode checker below to see if you qualify for Local Shipping.
Local Postcode Checker:
Notices
When offered, free shipping is subject to maximum weight and dimension limits. If your order contains items that do not comply, we will call you to discuss alternative options.
WE DO NOT DELIVER TO POST OFFICE BOXES
MOST PARTS ARE NOT SUITABLE FOR AIRCRAFT USE
For AIRCRAFT PARTS Quote and Order, contact us at 1800 42 6272
RETURNS POLICY
All returns and replacements are subject to the following policy and conditions:
Items purchased on the Ancra Tools and Ancra Cargo website are returnable directly to their place of purchase. It is advisable to check the purchased product warranty details for precise warranty claims and length of accepted warranty.
All items sold by Ancra may be subject to itemised policies and restrictions.
For further product information, please contact the distributor in your country directly using the numbers below.
Australia: 1800 42 6272
New Zealand: 0508 426 272
Cargo equipment and accessories, pipe tools electric equipment, power supplies, batteries, and industrial products are all returnable for replacement or repair during their warranty period. These items are not able to be returned for credit.
Purchased items are not able to be returned unless proven they are defective. Only then can that product be exchanged for the same item. Any orders that have been purchased in bulk, a special order or discounted product, or items on promotion are not returnable under any circumstances and cannot be issued credit.
Unless contracted for installation or support services, ANCRA will not assist in the installation or configuration of items under any circumstances.
No opened or used items can be returned for credit.
Returns are subject to shipping and restocking fees. It is the Customer’s responsibility for the shipping of all of the returned items back to the originated warehouse. ANCRA is not responsible for any shipping charges for returns. The restocking fee covers credit card fees, processing, order handling and other expenses. The restocking fee is variable and depends on the product type, manufacturer, and other conditions.
ANCRA AUSTRALIA PTY LTD reserves all other rights.